ELEMENTS OF COMMUNICATION
Communication may be defined as a process concerning exchange of facts
or ideas between persons holding different positions in an organization to
achieve mutual harmony.
The communication process is dynamic in nature rather
than a static phenomenon.
Communication process as such must be considered a continuous and
dynamic inter-action, both affecting and being affected by many variables.
Seven major elements of communication process are:
(1) Sender
(2) Ideas
(3) Encoding
(4) Communication channel
(5) Receiver
(6) Decoding
(7) Feedback.
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Sender:
The person who intends to convey the message with the intention of
passing information and ideas to others is known as sender or communicator.
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Ideas
This is the subject matter of the communication. This may be an opinion,
attitude, feelings, views, orders, or suggestions.
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Encoding:
Since the subject matter of communication is theoretical and intangible,
its further passing requires use of certain symbols such as words, actions or
pictures etc. Conversion of subject matter into these symbols is the process of
encoding.
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Communication Channel:
The person who is interested in communicating has to choose the channel
for sending the required information, ideas etc. This information is
transmitted to the receiver through certain channels which may be either formal
or informal.
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Receiver:
Receiver is the person who receives the message or for whom the message
is meant for. It is the receiver who tries to understand the message in the
best possible manner in achieving the desired objectives.
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Decoding:
The person who receives the message or symbol from the communicator
tries to convert the same in such a way so that he may extract its meaning to
his complete understanding.
ü Feedback:
Feedback is the process of ensuring that the receiver has received the
message and understood in the same sense as sender meant it.

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